How to open a veeam support call? Click on the "Open Case" button in the menu on the left side. Technical product support is for Break-fix issues or any technical questions related to Veeam products. Note: You must be a Case Administrator to open a Technical product support case. Licensing is for questions relating to software licensing.How to install veeam backup and replication? Installing Veeam Backup & Replication License
Veeam cloud connect can be managed in all its aspects and automated with powershell or integrated in an existing customer portal, thanks to restful api. Veeam cloud connect customer portal . Since many tenants will access the veeam cloud connect portal on a regular basis, it represents a critical component of the service provider’s branding
Disabling Self-Service File Restore Portal. You can prevent local administrators from accessing the self-service file restore functionality. You can do it by disabling Self-Service File Restore Portal. To disable the portal, change the Enterprise Manager registry key. For more information, contact Veeam Customer Support.
To delete your Veeam account, log in to the Veeam Customer Support Portal and navigate to Edit Profile > Delete my Account, or send an email to privacy@ veeam.com. After you delete the account, it will be removed from the Veeam database and you will not be able to access the Veeam Customer Support Portal anymore.
In the Veeam application. If a Veeam product is already installed with a license, the support ID can be found in the License Information window. Please see the “More Information” section below for guides to accessing the License Information window in various Veeam applications. In the Veeam Customer Portal
800-691-1991 This KB article was created to document how to create a case with Veeam Support via the customer portal. 1-800-691-1991 9am - 8pm ET Contact Sales Downloads Support Forums
If you have any questions or issues with Veeam Backup & Replication, you can search for a resolution on Veeam R&D Forums or submit a support case in the Veeam Customer Support Portal. Important Veeam Customer Support does not assist with issues related to the K10 platform, management of Kubernetes containers and K10 policies.
If none of the above steps resolve your issue, then you may open a support call with Veeam. Information on contacting Veeam Customer Support and the Veeam support policy is available at the Veeam Customer Support Portal.. Note that you will need to produce a . zip file of diagnostic data to send to Veeam Customer Support: Open the Veeam UI.
Call the Veeam Technical Support team via a phone number of the country you're based in. In order to access phone support, you must first open an existing case on the Customer Portal as detailed in Section 5.3 above. This process will give you a case number which you can immediately use to access phone support if desired.