What happens if ups lost my package? If it is not found then it's marked as lost and UPS pays the insurance on it. However a lost package can turn into a stolen package and then the security dept would become involved. This usually happens when there's an abnormally high number of packages disappearing.How long does ups keep a lost package? UPS requires the shipper to report any lost packages. Wait 24 hours AFTER the delivery window. Once the report is received, UPS will perform a package search. Package searches can take up to 10 business days. If the package is not located, a Damage/Loss claim letter will be sent to you, the shipper, via email, fax, or post.How do i contact ups customer service? UPS Customer Support Service Phone Number. The customer support phone number of UPS is +1-404-828-6000, 1-800-742-5877 (Click phone number to call).How do i contact ups? Contact UPS
Report the Missing UPS Package. UPS requires the shipper to report any lost packages. Wait 24 hours AFTER the delivery window. Once the report is received, UPS will perform a package search. Package searches can take up to 10 business days.
Lost Package – You can file a claim with UPS on any packages that have not been delivered 24 hours after the expressly outlined delivery date and timeline. Before you file this kind of claim, though, it’s important that you double check all over your property to verify that your package wasn’t placed somewhere you weren’t expecting.
The package sender will receive the UPS tracking number on the confirmation of the shipment. If you’re the package receiver, as said, UPS will directly send you the tracking number. Or the shipper has to send you every detail with the tracking number.