How do i report a faulty line to telkom? According to Telkom, “To report a faulty line phone 10212, free of charge, if you phone from a landline. From a cellular phone, normal cellular rates apply”. In the case of problems with the 10212 number, people with a faulty line are left with no real alternative as email support can take days or even weeks to receive a response.What are the different telkom customer service numbers? 10210. Telkom Fault Reporting. 10212. Telkom Sales. 10213. Telkom Enterprise. 10214. Telkom Business Call Centre. 10217.How do i resolve a dispute with telkom? Solving a Telkom Dispute - What to do. If you experience a problem with your Telkom service, call 10212 or for account enquiries call 10210. Ask the agent for a reference number. In those unfortunate instances where a problem arises, Telkom will follow the procedures outlined in this section in attempting to resolve your complaint expeditiously.How do i get in touch with telkom? 1. Calling Telkom Directly Via Specific Departments. If you want to speak with a customer service agent, then the number to call is 10120.
Report a Fault. STEP 1: Have you checked if there are any outages in your area? Your service(s) could be temporarily interrupted due to an outage. Check Faults STEP 2: Think you can fix the problem yourself? Save time and unnecessary costs by using our Self Diagnosis Guide and Troubleshooter to help resolve common errors. ©Telkom SA SOC
Telkom fault reporting: feedback from call centre I have reported a fault with their 0800375375 number. After a few days of not hearing anything from them, except the sms stating my reference