Is telaxs call center solution too complicated? While Telax delivers a powerful hosted call center solution, that doesn’t mean their products are overly complicated.What is telaxs social media integration with metaswitch? Telax is the first Certified Metaswitch Partner to offer a call center platform with social media integration. The add-on delivers Facebook Fan page messages, Instant Messaging, and Twitter replies through skills-based routing (SBR) using the Telax Call Center Agent software.What is telaxs pricing structure? Despite this high level of customization, Telax’s pricing structure is a stable, flat-rate plan, so you’re paying the same subscription fee every time without any hidden or added charges. Instead of just an automated IVR greeting, your customers are seemlessly routed to the agent who is best equipped to help them with their call.How much does talkdesk cost? A small but growing service with five offices around the globe, Talkdesk offers a call center that’s best for businesses with light to medium call volume. Its plans start at $29/user/month when billed annually, though its most popular Pro plan is $39/user/month, plus the cost of additional minutes.
Telax basically offers you hosted call center software and solutions. So, instead you invest on expensive on-premise call center infrastructure, you can bring your call center to the cloud and host yours on Telax call center infrastructure. The hosted call center is managed 24/7 by an expert team.