What are the best ted videos about customer service? Vineet Nayer’s riveting talk—one of the best TED videos about customer service — outlines his “employees first, customers second” way of thinking. Nayar, former CEO of HCL Technologies, an IT services company, begins by asking the audience why employees feel good about voluntarily going to church on a Sunday, but dread going to work on next Monday.What is the main idea of the tedx talk customer service? The focus of her TEDx Talk is the emotional labor of the people in the customer service industry and how it’s used to meet workplace goals. She touches on how in a customer support role it’s common for company manuals to dictate emotions, i.e service with a smile, no matter how you actually feel inside.How do i contact ted press? Press and media contact information. For press information, images and media resources about TED conferences, TED.com and TED Talks, please get in touch with Erin Allweiss at [email protected]. Press attendance at TED events. TED invites a small number of requesting journalists to cover each conference.How do i request an interview with a ted talk? Requests for interviews should be directed to Erin Allweiss at [email protected] , with the email subject PRESS REQUEST. Your email should include the following information: We encourage you to share TED Talks under the terms of our Creative Commons BY-NC-ND license. Read more about our Creative Commons BY-NC-ND licensing.
TED News in Brief: Gabby Giffords and Mark Kelly to speak at TED2014, 37signals commits to staying small, and much more. This week has brimmed over with TED-related news. Here, some highlights: In 2011, Arizona legislator Gabby Giffords was shot in an assassination attempt.