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Last update: 14 Apr, 2024 105 Views

What is customer service description? What is 'Customer Service'. Customer service is the process of ensuring customer satisfaction with a product or service. Often, customer service takes place while performing a transaction for the customer, such as making a sale or returning an item.

What is customer service request? The Customer Service Request (CSR) is a fast and easy way for Schaumburg Residents to report an issue or request service. Examples of Service requests range from reporting a pothole to streetlight outages.

What is customer service complaint? A consumer complaint or customer complaint is "an expression of dissatisfaction on a consumer's behalf to a responsible party" (Landon, 1980). It can also be described in a positive sense as a report from a consumer providing documentation about a problem with a product or service.

What is customer service solutions? The Customer Service solution provides a composition framework for your customer service agents to deliver effective service. This framework pulls information seamlessly from perse business support and operational support systems (BSS and OSS), creating a rich and complete view of each customer.

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