What is screenmeet? What is ScreenMeet? ScreenMeet is modern, remote support software in the cloud. See and control any device from your browser, instantly. Integrated with Zendesk and Salesforce, ScreenMeet Support is the simple, easy way to resolve customers' issues from your browser.How does screenmeet support scale for edge users? ScreenMeet Support is designed to utilize the scalability and geographic distribution of its architecture. This means that as Edge servers are brought on-line, the multitenant ScreenMeet Support architecture scales logically. Sessions are assigned to the geo-located least busy resource.What firewall configuration is required for screenmeet support? There is no firewall configuration that is required for any user. No session information is retained on the end user’s computer or by ScreenMeet Support. All relevant data is written to the CRM/ITSM platform.
Key Benefits of ScreenMeet for Customer Service & Support: Use Screen Share, Cobrowse or Live in any combination to support customers in the way they want to work with your agents. Delivered as a seamless extension of your existing CRM, CSM or HCM platform. Fully secure. All account credentials and data use your existing platform.
Welcome to the new age of collaboration. Empower sales, service, and support teams to deliver meaningful one-on-one interactions online with employees and customers using video calling, screen sharing and remote takeover that is native to Salesforce, ServiceNow, Microsoft Dynamics and other CRM/ITSM platforms.
{"xsrfToken":"8733a8a3-d560-45a8-b9b6-aec5b81c83b2_e85aacefc0f7e0e6da7f1dec01707c9763055a9b_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com