Are saber grills any good? Saber offers great value infrared gas grills, along with excellent customer service after the sale. However, it's Saber's patented infrared cooking system that is the heart of the grill and what I love the most about them.Why buy from saber? SABER® delivers the best service in the premium grill market—one of the reasons why your SABER grill is such an outstanding value. Through ongoing training and support, we make it easy for your dealer to solve problems and provide expert advice whenever you need.How do i contact sabre red customer service? Every time. Guaranteed. Email us at [email protected] Call Customer Service (800) 325-9568 between 7:30am – 4:30pm CST Mon – Fri. Please feel free to drop us a line to share your thoughts on the site, all comments welcomed.Are there any problems with the saber gas regulators? When it doesn't work, you end up with gas leaks and fires and burn hazards, and that's exactly what happened with the recalled grills. Our test engineers did not experience problems with the Saber regulators, but the grills weren’t particually good performers either.