Where is the orthobanc customer care team located? The OrthoBanc Customer Care team has delivered excellent customer service to over 2.5 million responsible billing parties, currently serving over 2500 practice locations throughout the US. OrthoBanc is headquartered in Chattanooga, Tennessee. Accel-KKR is a technology-focused investment firm with over $5 billion in capital commitments.Why did orthobanc merge with orthofi medical group? OrthoBanc has the expertise and experience to make a difference in the lives of the practices and billing parties we serve. We have merged with OrthoFi to become Stronger Together, and our commitment to provide excellent customer service and strive to always do the right thing for you and your patients continues.How does orthobanc work and how does it work? Automatic drafting helps ensure that your payment is on time, every time. How does OrthoBanc work? Your monthly payment will be automatically drafted and sent directly to your Provider. Just set it, and go! When would my payments begin? Your payments would begin on the start date you select on your Payment Plan Agreement with your Provider.How much does it cost to pay orthobanc? After my credit card was compromised and frozen, Orthobanc utilized the second billing platform (checking account) to procure payment as well as charge a $25.00 fee even though there was no issue with the second payment without notice. I was told notices often go to spam or are blocked.
Office Hours: Monday-Thursday, 8am-7pm, EST and Friday, 9am-5pm, EST. Holiday Closures: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and the Day After, Christmas Eve, Christmas Day, New Year's Eve. Mailing Address: 2835 Northpoint Boulevard, Hixson, Tennessee 37343. Every customer service associate I have talked
(423) 242-2750 2835 Northpoint Blvd Hixson , TN , 37343-4862 United States. Phone. (423) 242-2750. Company Description. Orthobanc, LLC is located in Hixson, TN, United States and is part of the Offices of Dentists Industry. Orthobanc, LLC has 10 total employees across all of its locations and generates $3.87 million in sales (USD). (Sales figure is modelled).
Customer Service Representative (Former Employee) - Hixson, TN - April 16, 2021. This has been a great work experience. My co-workers were great and I was always treated with respect. Also, pay and benefits were great! Unfortunately things have changed since the company was sold to OrthoFi and the culture has changed.