How do i contact orca customer service? Contact ORCA. Use the form below. Call 888-988-6722 / TTY Relay: 711 or visit an ORCA customer service office during regular business hours (8 a.m. to 5 p.m. Monday through Friday). To replace a lost, stolen or damaged registered card, login at the top of the page, select the card serial number and follow the online instructions.Can i buy an orca card online? While ORCA cards can be ordered and reloaded online, not everyone prefers using that convenience. And some, such as youth and seniors customers, must purchase their reduced-fare cards in person at transit customer service offices.How do i replace an orca lift card? An ORCA LIFT card can be replaced in person, at Community Transit’s Ride Store or Everett Transit’s Customer Service office, online, or over the phone. To find out more about replacing an ORCA LIFT card visit: https://www.communitytransit.org/fares/smartcard. Please note there is a $3 charge for a replacement card.When will i receive my orca card and load passes? You will receive your card, with passes loaded, in seven to ten days. • Visit Kitsap Transit Customer Service (Adult, youth ages 6 to 18, disabled and senior Regional Reduced Fare and Kitsap Transit Low Income) – Visit Kitsap Transit’s Customer Service Office in the Bremerton Transportation Center to pick up an ORCA card and load passes or E-purse.
ORCA: FAQ Autoload How does Autoload work for E-purse? How does Autoload work for multi-ride products? Are there any products I cannot Autoload? How can I setup an Autoload? What happens to my Autoload if I lose my card? Are my credit card details safe on the ORCA website? How do I delete a saved credit card from my account?