How can i contact optus customer service? Customers can write in emails to them. They even have helpline phone numbers that customers can dial up for assistance with their issues. The latest method to provide customer service is using the live chat option. The Optus live chat option is available around the clock.How do i access optus live chat? The Optus live chat link can be found at the bottom of this article. As the customer clicks on it, they are taken to the message option where they can relay their problems and find solutions to their connectivity issues. This has become the latest in customer service communication as it is faster than phone calls and more convenient than emails.How do i get help with an optus fault? Call us on 133 937 if you are an Optus customer with a medically certified life-threatening condition and you require an Optus service fault to be fixed as a priority. Find out more about our Optus Special Assistance Service. Call us using your Teletypewriter (Mobile customers call 1800 123 124.How do i opt out of optus broadband? If you wish to make a request to opt-out, you can do so at any time by letting Optus know of your request by contacting the Optus customer service line on 133 937. Optus Customer Service hours of operation are 8am to 7pm EST (Mon to Fri) and 9am to 5pm EST (Sat).
Optus customer service is basically non existent. The chat is useless and can't get through to a customer service rep to find out why OPTUS is making unauthorised withdrawals from my bank. I think the only way to get any results is to get the banking ombudsman involved.
Contacting Optus. While Optus does not offer live chat, they do have a phone number. In total, there are 2 ways to get in touch with them. The best phone number for Optus is their 1300300937 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it.