How many reviews do you have for opodo? 31,914 reviews matching your search. Reset filters. Customer Service not that great. I have called Opodo many times over the past few months to ask about the status of my air fares voucher expiration date & or a refund.What is opodos new online portal? A new online portal allows customers to request and track repayments. “Opodo owns the relationship with the customer as the customer has often bought more than one product from Opodo which is beyond the flight alone,” said a spokesperson. Opodo’s terms and conditions, however, make clear that the customer contract is with the travel provider.Are you struggling to get a refund from opodo? Most of the complaints are from Opodo customers who report they have struggled to chase their refund because the customer service number is not clearly displayed on its website and call wait times are lengthy. There is no email option. Stanley Batchelor tried for four months to claim a refund for easyJet flights booked via Opodo.
FD said that i have to contact travel agent (opodo) in this matter. After 5 days of trying to get trough the chatbots they call customer service, I found an email of their CEO, Danna Dune, and sent him an email. Next day customer service contacted me and asked me for the covid documentation, which I have sent.