Does openreach still offer telephone services? Openreach is now focused on fibre for telephone services - From September 2023 Openreach will no longer be offering copper-based legacy telephone voice service. Openreach have now launched a new broadband only service using FTTP, FTTC and basic ADSL as a broadband telephone line replacement service.How do i contact openreach about a new build home? Openreach also points out on its website that if you’re experiencing trouble with your phone or broadband, or you want to change an engineer appointment, you must contact your service provider and not Openreach directly. If you’re looking to inform BT Openreach about a new build home, go to the Openreach website to report one of the following;What is the email address for bt openreach? Email: [email protected]. High Level BT complaints phone number 0800 3289393. The board of directors names can be found here Our board. The email addresses are either [email protected] or firstname.middle [email protected]. How do i report an openreach engineer? You can do so by calling 0800 023 2023 (option 1 + option 1). If you want to report damage to your own property or personal injury caused by works carried out by Openreach engineers, call the same number and select option 1 + option 2. BT Contact for Cancellations
Openreach Limited is a wholly owned subsidiary of BT Group. We look after the copper wires and fibre cables that connect homes and businesses to phone and broadband. Our customers are the 665+ communications providers who sell phone and broadband services to these households and businesses.
The fastest way to solve this kind of problem is to contact the company you get your phone or broadband from. If you’re not sure who that is, check your bills (it’s possible you might get them from different companies, so make sure you contact the right one). They can run some tests to work out what the problem is.