Why work at nornorfolk southern? Norfolk Southern helps employees advance their education and careers, maintain healthy lifestyles at work and at home, and volunteer in their communities.When will i receive my interview results from norfolk southern? The Human Resources department will review the results and notify candidates of their progress via email within several weeks. If you are having technical difficulty with the assessment, contact technical support line at 1-800-966-0943 . Norfolk Southern’s interview process is comprehensive and varies by position.How do i contact the nss helpdesk? EMPLOYEES IT NSS Helpdesk: 404-529-1527 or 800-525-2360 for Employee password resets, NS computer or Network issues HR Helpdesk: 800-267-3313 Payroll Helpline: 7-979-5000 microwave or 800-624-4193How do i enroll in choiceplus with nornorfolk southern? Norfolk Southern offers several medical, dental, insurance, flexible spending account options, and other benefits under our ChoicePlus plan. After you start, expect an email from the ChoicePlus Benefits Center with instructions for making your benefit elections. You’ll have 31 days to enroll and add dependents.