How do i contact mtm recognition for employee questions? For Employee questions please call the 800# as we have a Staff to assist and clarify all questions on gifts. MTM Recognition Enter the site by clicking on the “guest” button. To access “Core” awards, click on the “25-Year” and “Retirement” links on the left of the page below the “Core” heading.How do i contact mtm? Phone: 636-561-5686. Fax: 636-561-2962. Email: [email protected]. Please visit our locations page for contact information for each of our nationwide locations. If you, or someone you’re helping, has questions about MTM, you have the right to get help and information in your language at no cost.