How do i contact montefiore customer services? Patients and their families or significant others may contact Customer Services directly at the main number 718-920-4943, or email [email protected]. If you feel your concerns regarding patient care or safety have not been adequately addressed, you may contact the New York State Department of Health at 1-800-804-5447.Where is montefiore hospital located? Montefiore Hospital (Moses Campus) 111 East 210 th Street Bronx, NY 10467 718-920-4321How do i get access to montefiore mychart? You may then request access via Share My Record / Friends and Family Access. If you are a patient aged 14-17, please contact your doctor’s office for assistance in signing up for Montefiore MyChart.How long does it take to schedule an appointment with montefiore? Seeing us is easy. Simply fill out our online form, and we’ll contact you within 24 hours to schedule an appointment within the next seven days. Montefiore embraces a collaborative approach.