How do i contact metroplus member services? You can always contact us via our website. The MetroPlus Member Services phone line is available Monday through Saturday, 8 a.m.- 8 p.m., in 13 languages, and we can arrange for an interpreter to help with many others. All told, our culturally sensitive staff is fluent in more than 40 tongues.What is the phone number for metro customer service? Call customer service. Call: 888-8-METRO-8. Call: *611 from your Metro® by T‑Mobile phone.What kind of health insurance does metroplus offer? In addition to Medicaid Managed Care, Metroplus Health Plan offers dozens of quality health plans, including Child Health Plus; several Medicare Plans; a Long-Term Managed Care Plan; MetroPlus Gold, a plan exclusively for New York City employees; HARP plans, and nearly 100 NY State of Health Marketplace products, including the Essential Plans.Where is metroplus located in new york? MetroPlus Health Plan 160 Water Street, 3rd Floor New York, NY 10038 Medicaid, Child Health Plus, Partnership in Care (SNP), MetroPlus Enhanced