How do i contact metagenics customer service? The online contact form is for general product and company information. Metagenics Customer Service experts can be reached at 011 802 8101. Please fill out all required fields below:How many patients does metagenics sell? Metagenics markets its products to more than 100,000 health care practitioners and pharmacies who, in turn, prescribe and sell the products to about 1 million patients. Amway parent company Alticor holds a majority stake in Metagenics.How do i report an adverse event to metagenics? If you would like to report an adverse event or have a specific concern about product quality, please call Metagenics customer service department during the hours of 8am - 4.30pm Monday through Friday for immediate assistance. If you are experiencing an adverse event of a serious nature, please seek medical attention.Why choose metagenics? For over 30 years, Metagenics has been dedicated to helping people live happier and healthier lives in Australia and New Zealand. Our passion for scientific discovery, unparalleled quality, and industry partnerships has positioned us as leaders in natural and integrative medicine and functional nutrition.