What happened to my massmutual retirement plan? Empower Retirement acquired MassMutual’s retirement plan business in January 2021. You can continue to access your retirement plan account from the links below at this time. We’ll be sure to notify you of any changes as the transition to Empower continues.How do i roll over my funds from a massmutual account? To roll over your funds from a MassMutual account directly to another retirement account or to cash out, you will need to fill out a Separation from Service Distribution Request Form.What payment options are available at massmutual? MassMutual has over 1800 offices across the United States. Available payment options are as follows: Visa, MasterCard, and American Express. Customer service department is available by phone and by e-mail Monday through Friday from 8:00 a.m. to 5:00 p.m.
How to roll over a MassMutual 401(k) If you have a 401(k) at MassMutual from a previous job, there are a few options for you to consider when doing a rollover.MassMutual is now part of Empower and depending on your plan, the process requires either a form to sign or a phone call to authorize, and in most cases a check will be mailed for you to deposit into your ...