Why strategic call center consulting? Strategic Call Center Consulting Contact Center Consultants Strategic Contact takes a fresh approach to contact center consulting. Our clients tell us we get the job done differently than other firms because we really listen, provide unbiased feedback and analysis, and deliver high value results focused on their needs.What is strategic contact? Strategic Contact brings out the best in existing call center staff. We selected Strategic Contact to help us determine whether to in-source or outsource our call center and to help us improve the routing of customer calls between our sales and service contact center groups.
Management Consulting We are the trusted consulting firm of choice contracted by aviation leaders when they need realistic, practical and impactful advice to develop and improve their businesses. Our field of expertise include strategy, business development, interim management, restructuring and merger & acquisition.