Who is luxer one? With over 15 years in the locker business, Luxer One has managed millions of package deliveries across industries. Our mission? To relentlessly improve how the world receives goods.How do i contact luxerone customer service? You can reach us by using the “Contact Us” form at www.luxerone.com/support, or by calling us at 415-390-0123. What happens if I cannot pickup my package right away? Your package will remain in the locker or room until you pick it up, or until it is returned to sender. Fees and return timelines vary by location.What is the phone number for luxer hotels? If you need to speak with us on the phone, we are available 6 am to 9 pm (Pacific Standard Time) Monday – Saturday at (415) 390-0123. How can I get a temporary access code to a Luxer Room?Why choose luxer one package lockers? With a new package locker system you can eliminate packages in your leasing office. Secure-access package storage room accessible 24/7. Includes automated alerts by text & email, and recorded video cameras inside each room. Offering Luxer One® indoor, outdoor and refrigerated electronic package lockers.