If you received an order shipped from Juul Labs that is damaged, incorrect, or incomplete, please contact Juul Labs Support immediately to explain the problem with your order and to request a refund or replacement goods. Juul Labs may require you to return damaged items, in which case Juul Labs will pay for the cost of return shipment. 11.
Frequently asked questions, warranties, and general support for JUUL devices and pods. Contact Support. JUUL C1 Support. JUUL Device Basics. JUULpod Basics. Troubleshooting. Orders. Age Verification. Shipping.