What is the age limit for the journeys kidz birthday club? If the customer is not 13 years of age or older, the information is not accepted or stored by the Site. A parent or legal guardian who is over the age of 18 may register his or her child as a member of the Journeys Kidz Birthday Club.How do i update my journeys account information? For those customers who have not registered a maintainable account on the site, they may contact Journeys customer service at 1-888-324-6356 to have their information updated as needed. We may use customer information for marketing and promotional purposes.Where is the journeys customer service team? The Journeys Customer Service Team is based out of our newly renovated workspace in Nashville, TN. Journeys strives to take care of its employees, which is why our building offers many great amenities.Does journeys accept personal information from users under 13? We do not knowingly accept personal information from users of our website or are under the age of 13 without parental consent. All non-transactional areas on the Journeys Site that accept personal information (email address, name, address, gender etc.) from a customer have an age verification field.
If you would like to ship the item(s) back to Journeys, please fill out our Return/Exchange Form. If you would like us to provide you with a prepaid shipping label, contact customer service. For all returns by mail, $7.95 will be deducted from the refund amount for using our return label. Exchanges are FREE!