How to contact JD? Here are the different ways to get in touch with JD customer service: Phone, chat, email, contact form, Facebook, Twitter and more.
Customers can contact JD on the company’s official Facebook page: Click here.
Customer service on the official Twitter account of JD: click here.
Contact JD customer service by email: [email protected] .
Customer service, contact forms, FAQ and self service options on the JD website: click here.
JD customer service postal address: JD Building, No. 18 Kechuang 11 Street, BDA, Beijing,The People’s Republic of China, 101111.
JD customer support call center number: 86-400-606-5500.
Customer care hours of operation: 24/7.