Why exhibit at icmis contact center expo? With rapid change affecting contact centers more than ever before, there’s one thing call center professionals can be sure of: the knowledge you gain at ICMI's Contact Center Expo: A Digital Experience will help you move your contact center forward.Who won icmis global call center of the year? Mondial Assistance has been named the winner of The International Customer Management Institute (ICMI) Membership's coveted Global Call Center of the Year Award in the large call center category. The award was presented on September 16, 2008 at ICMI's flagship call center conference, the Annual Call Center Exhibition (ACCE), in Phoenix, Arizona.Who are the icmi community? 98% of the ICMI Community are contact center decision makers and influencers, charged with the mission of evaluating, implementing and purchasing customer care products and solutions.What is the contact center expo? ICMI's Contact Center Expo: A Digital Experience is a two-day digital event with inspiring keynotes, actionable sessions, video discussion groups, 1-on-1 time with exhibitors, and more ways to connect with the contact center community. The education. The networking. The solutions.
The annual ICMI Contact Center Expo provided valuable lessons for the future of call center operations. This year’s International Customer Management Institute Contact Center Expo was a little bit different than in years past.Instead of gathering at a large convention center in a major city, hundreds of contact center industry experts gathered at their computers to connect digitally.
2019, ICMI Contact Center Expo & Conference Event Tags: 2019, Contact Center Expo & Conference, ICMI Website: Phone * × . Solutions Contact Center Pipkins Forecasting; Contact Center WFM; Real Time Management; Call Center as a Service;
ICMI Announces ICMI Contact Center Expo: a Digital Experience, to Bring the Call Center Industry Together Through a Digital Experience October 6-7, 2021 Live Event Pivots to a ...
Event heads to San Diego Convention Center for 2014 - May 6-9. Seattle, WA --- May 16, 2013 --- The International Customer Management Institute (ICMI) today announced the successful wrap up of the 2013 ACCE Conference & Expo, the leading global gathering for the contact center community, held in Seattle, May 13-16.