Does houston chronicle have bad customer service? I am not a paper guy so i read Houston chronicle online. This newspaper has as bad customer service as it has bad opinion writers... they don't employ journalists. They employ barely literate left wing hacks, sycophants and cronies beholden to the DNC.How do i advertise in the houston chronicle? To advertise in the Chronicle: See the department contacts below: Classifieds: Call (713) 362-6868. Display ads: Call (713) 362-3131. Hearst Media Services marketing: Call (713) 362-3131 or visit marketing.chron.com. Visit www.chron.com/about/newsroom for a list of department contacts.What do i do if my houston chronicle subscription is down? In the event you do not receive delivery please notify customer service within two days at 713-362-7211 or login houstonchronicle.com/subscribers to your Houston Chronicle account within two days of the service disruption. The Houston Chronicle does not offer “vacation” credit for any subscription platform.