How to contact horizon hobby for product support? If you have any questions, please call us at 877-504-0233 or Email Product Support at [email protected]. By submitting this service request form, you are agreeing to the Horizon Hobby, LLC Service Terms and Conditions. Please Note: Do not include credit card information with your product.What kind of warranty does horizon hobby have? Horizon Hobby, Inc., (Horizon) warrants to the original purchaser that the product purchased (the "Product") will be free from defects in materials and workmanship for a period of 1 year from the date of purchase. What is Not CoveredHow much does horizon hobby service cost per hour? Horizon is not responsible for any loss of data or information associated with service. For full warranty information, please refer to your product manual or the product pages on www.HorizonHobby.com. All services are charged a minimum of a 1/2 hour of labor at $40 USD per hour.Is there a return shipping charge for horizon hobby? ***Horizon Hobby no longer provides service for JR products including DSMX add-ons to JR radios. Return shipping will be charged for any JR product sent to Horizon Hobby.*** *Some restrictions apply. Due to higher incoming inspection volume, shipping delays and COVID precautions, our turn-around time on repairs is longer than previous years.
Contact Horizon Hobby customer support at toll-free or general info phone number. Call or write an email to resolve Horizon Hobby issues: Request for Information, Product/ Service, Return/ Replace. Visit the company website www.horizonhobbyllc.com or live chat for more information.
Engine Service. 5 Days. Electronics Service. 5 Days. Other Product Service (Non-Engine, Non-Radio) 5 Days. *Turnaround time is initiated when the product is checked in by Horizon Hobby. The turnaround time provided is an estimate based on the incoming repair volume and is ...