What is the factory furnace outlet? Welcome to the Factory Furnace Outlet! We're here to help you find the perfect gas or electric furnace, air conditioner, air handler, evaporator coil, PTAC, and so much more! Our mission is simple: To provide the best HVAC products and service to our customers at the lowest prices possible.How do i contact filter outlet? Give Us A Call. (317) 452-8433 Mon - Fri, 9:00AM - 4:00PM EST Toll free: (844) 345-0217 Fax: (317) 536-7449 [email protected]. Mailing Address www.filteroutlet.com 2011 Southtech Drive Suite 100 Greenwood, IN 46143. Track Order.How do i get parts from the manufacturer to my unit? You would need to have a licensed technician/dealer diagnose your unit. They would then be able to verify your warranty with your serial number at the local distributor. Then they would work with the local distributor to receive the parts needed to have your unit working again. Learn More 4 - Do you sell your products direct from the manufacturer?