Quick Asked: Esco Retail Services Contact Us?
Last update: 28 Mar, 2024 
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What is an energy services company or esco? What is an Energy Services Company or “ESCO”? An ESCO is an entity eligible to sell electricity and/or natural gas to customer using the transmission or distribution system of a utility. The NYS Department of Public Service (DPS) requires ESCOs to complete an application process before serving customers.How do i contact esko support? Contact our support team. The fastest way to get support is to register your support case online, using our Support Community. Click the Register your support request online button below, and sign in with your Esko ID. You can also contact us by phone or e-mail, of course.Where can i find information about esco complaint rates? You can also review the Department’s Complaint Statistics Report for information about ESCOs complaint rate data. Always review the terms and conditions (such as contract length, special fees, deposits, etc.) of service before committing to an ESCO offer. What are the key things I should know before signing an agreement with an ESCO?Does an esco have consumer protection? Yes. To serve residential customers in NYS, ESCOs must comply with Home Energy Fair Practices Act (HEFPA), which requires that all utility customers be treated fairly with regard to application for service, billing and complaint processing. Additional information about the consumer protections can be found in the ESCO Consumer Bill of Rights.