What are some examples of excellent customer service? Providing excellent customer service comes from having excellent interpersonal skills. Therefore, examples of excellent customer service involve any time a person employs these interpersonal skills. Some of these skills include communication, listening, assertiveness, self-control and positive thinking.What do you consider to be excellent customer service? Excellent customer service is when a customer’s problems have been solved quickly and the company has greatly exceeded expectations in the process. Excellent customer service typically means consumers are willing to tell others about the experience.What is an example of bad customer service? An example of bad customer service is when a company makes false promises in order to get customers in the door and then fails to deliver on the promise. Like all bad customer service, such behavior discourages customers from using that business in the future.How to best utilize your positive customer feedback? 5 Cool Things You Can Do With Customer Feedback
3. Let Them Know Why They’re Getting The Email. Like a salutation, this one is about 50/50 on all the various customer feedback survey emails I’ve seen – so it’s definitely not an unbreakable rule. But I always think that a short reminder why you’re asking someone for feedback helps frame the context of your request.. It doesn’t need to be long – just a quick sentence is good ...