How do i contact a crm support expert? Contact a Maximizer CRM Support Expert. Need help? Complete the form on the right, call us, or open a live chat. North America: 1-866-275-1254 (5:00 am to 7:30 pm PST Mon-Fri, Sun 11:00 am to 7:30 pm PST) Europe, Middle East, Africa: +44 13 4476 6904 (9.00 am to 5.30 pm GMT Mon-Fri)What is a crm tool? A CRM tool lets you store customer and prospect contact information, identify sales opportunities, record service issues, and manage marketing campaigns, all in one central location — and make information about every customer interaction available to anyone at your company who might need it.Why choose ccrm australia? As a member of the Global CCRM network, CCRM Australia is a partner to a leading edge industry consortium. CCRM Australia is taking RM from bench to bedside by treating and potentially curing some of the most devastating and costly diseases in the world today.Are crm systems the future of customer service? Though CRM systems have traditionally been used as sales and marketing tools, customer service teams are seeing great benefits in using them. Today’s customer might raise an issue in one channel — say, Twitter — and then switch to email or telephone to resolve it in private.