COBB Tuning approaches design by taking the entire vehicle-platform into account as a complete system. Our ultra-high-quality products and services are professionally engineered, thoroughly tested and backed by industry leading customer service to ensure that they meet our objectives and exceed customer expectations.
Matt tells us how COBB Tuning maintains a consistently high CSAT score with a large volume of tickets and how their dashboards have kept the team pulling in the right direction throughout the Covid crisis. Tell us about your role and COBB Tuning. I’m Matt Bryant, Customer Service Manager at COBB Tuning. We run a luxury automotive business
COBB Gold-certified dealers are chose based on service, customer feedback, and purchasing power. According to Chan Le, a representative from the COBB support team, the Gold, Silver, and other tiers “are based on a combination of the volume of COBB orders and how long they may have been an Authorized Dealer/Protuner.”