How do i contact clincard cardholder support? Call ClinCard Cardholder Support at 1-866-952-3795 and follow the prompts through the IVRS. Log in to the ClinCard cardholder website ( www.myclincard.mycardplace.com) or the My ClinCard mobile app (see " How do I login to the ClinCard cardholder website or My ClinCard mobile app? "). Standard message and data rates may apply.Where can i use my clincard prepaid mastercard card? Mastercard Prepaid Cards can be used wherever Mastercard cards are accepted. Each time the ClinCard Prepaid Mastercard ® Card is used, the purchase amount is deducted from the available balance until that balance reaches zero. Once the entire card amount has been spent, it can no longer be used as a method of payment.How do i activate my clincard? Your ClinCard is activated once the card is registered to you by the study coordinator at your clinical site. Please immediately sign the back of the card and call the Customer Service number to retrieve your PIN. How do I retrieve my PIN?What are the costs associated with using my clincard? The following activities will incur a fee* to the balance on your ClinCard: Not using the card or having funds added to your card for more than 12 months will incur a monthly fee. ATM withdrawals (fees vary based on location). Requesting a replacement card through Customer Service or the cardholder website - check with your clinical site first.
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